Remote Device Management in Home Automation Solution
Case Study
Remote Device Management in Home Automation Solution
Resolved 30% service calls remotely for 42M+ live connected edges for 80+ sensor types resulting in reduced truck-roll costs.
Executive Summary
eInfochips helped the client develop a “remote device management” solution capable of capturing the entire connected device lifecycle (42 million live devices), from device provisioning, management and monitoring to device firmware and software updates.
Client
A leader in providing smart home products, that enable easy to manage home automation, security, and energy management solutions
Challenge
The client was facing a challenge in monitoring millions of live devices in the field for device health, diagnostics, and monitoring.
