Remote Device Management in Home Automation Solution

Case Study

Remote Device Management in Home Automation Solution

Resolved 30% service calls remotely for 42M+ live connected edges for 80+ sensor types resulting in reduced truck-roll costs.

Executive Summary

eInfochips helped the client develop a “remote device management” solution capable of capturing the entire connected device lifecycle (42 million live devices), from device provisioning, management and monitoring to device firmware and software updates.

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Client

A leader in providing smart home products, that enable easy to manage home automation, security, and energy management solutions

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Challenge

The client was facing a challenge in monitoring millions of live devices in the field for device health, diagnostics, and monitoring.

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