Robotic Process Automation for Smart City Infrastructure Support

Case Study

Robotic Process Automation for Smart City Infrastructure Support

90% reduction in errors and 30% average time saving. The customer is also set to see a 40% reduction in cost from the second year.

Executive Summary

The client was spending 60% of the time on repetitive tasks related to infrastructure support. Also, the client was able to provide less than 20% coverage on video nodes monitoring. eInfochips, analyzed, and assessed key processes like Alert Monitoring, Node Monitoring, responding to JIRA issues and Customer Support.

client-icon

Client

The client is a billion dollar telecom player and has in-depth expertise in embedded networking and IoT technologies.

challenges-icon

Challenge

The client was spending 60% of time on repetitive tasks related to infrastructure support. Also, they were able to provide less than 20% coverage on video nodes monitoring. The customer was able to close only 58% issues on an average.

To Read More Download This Resource





    I wish to be contacted by eInfochips

    [recaptcha]